Customer Service Tips

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How Many Characters are Available in Free-form Fields like Remarks?

Jan 22, 2025, 16:40 PM
Title : How Many Characters are Available in Free-form Fields like Remarks?

There are character counts available for each type of free-form field like remarks. Below each field in ADD/EDIT you'll find a counter that shows you how many characters are remaining to use.

  • Public Remarks = 1000 characters
  • Agent Only Remarks = 1000 characters
  • Showing Instructions = 250 characters
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